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| Web-Based Infrastructures |
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| A 4-D Framework: Maximize the value of your next Web-centered initiative. |
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| IT Problem Management |
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| The complete "best practices" guide to IT problem resolution. |
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| Managing IT as an Investment |
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| Partnering for Success: Maximizing the value of technology—and the success of your IT organization.
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| IT People |
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| Doing More with Less. Best practices for managing the people within the IT organization. |
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| IT Systems Management |
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| Design, Implement, and Manage World-Class Infrastructures. |
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| IT Organization |
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| Building a World-Class Infrastructure. |
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| IT Services |
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| Costs, Metrics, Benchmarking, and Marketing: Delighting IT customers: your real-world, start-to-finish guide |
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| IT Production Services |
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| Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure |
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| IT Automation |
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| The Quest for "Lights Out": Data center automation in distributed environments. |
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| Building Professional Services |
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| The Sirens’ Song: A comprehensive guide to creating a professional services organization |
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| IT Architecture Toolkit |
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| Less theoretical, more practical approach to developing and implementing enterprise architecture. |
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| High Availability |
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| Design, Techniques and Processes: The complete how-to guide for maximizing availability of enterprise systems |
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| Software Development |
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| Building Reliable Systems. |
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| CIO Wisdom II |
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| More Best Practices from Leading IT Experts |
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| Technology Strategies |
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| Managing technology, value, and change in the new economy. |
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| Data Warehousing |
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| Architecture and Implementation: A start-to-finish process for deploying successful data warehouses |
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| IT Web Services |
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| A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities. |
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| CIO Wisdom |
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| Best Practices from Silicon Valley's Leading IT Experts |
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