IT Service Providers

There are hundreds of IT Service Providers that have been effective at selling technology solutions at the middle-management layer within the IT organization. Given today’s economy and the fact that the products you offer may have become a commodity based on price, you may be looking for a way to differentiate your organization from your competitors in a professional and effective manner. Gaining credibility and quick traction with your prospects are key components to the success of any Go to Market Plan that can drive the right execution, revenue and profitability. The Harris Kern Enterprise Computing Institute’s Accelerate Your Sales Cycle Workshop is designed to help you increase revenue by:

  • Mentoring your workforce (marketing, sales, professional services, etc.) on the true meaning of enterprise solutions.
  • Mentoring your workforce to do more with less by adopting discipline into their personal and professional life.
  • Anticipating client business requirements and understand objectives.
  • Gaining participation in client business planning and decision-making processes.

For a full description of the workshop, click on the downloadable pdf file.

IT Automation
The Quest for “Lights Out”: Data center automation in distributed environments.
CIO Wisdom
Best Practices from Silicon Valley’s Leading IT Experts
IT Services
Costs, Metrics, Benchmarking, and Marketing: Delighting IT customers: your real-world, start-to-finish guide
CIO Wisdom II
More Best Practices from Leading IT Experts
IT Architecture Toolkit
Less theoretical, more practical approach to developing and implementing enterprise architecture.
IT People
Doing More with Less. Best practices for managing the people within the IT organization.
Data Warehousing
Architecture and Implementation: A start-to-finish process for deploying successful data warehouses
Building Professional Services
The Sirens’ Song: A comprehensive guide to creating a professional services organization
IT Problem Management
The complete “best practices” guide to IT problem resolution.
IT Organization
Building a World-Class Infrastructure.
IT Web Services
A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities.
Software Development
Building Reliable Systems.
IT Production Services
Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure
Managing IT as an Investment
Partnering for Success: Maximizing the value of technology—and the success of your IT organization.
High Availability
Design, Techniques and Processes: The complete how-to guide for maximizing availability of enterprise systems
IT Systems Management
Design, Implement, and Manage World-Class Infrastructures.
Technology Strategies
Managing technology, value, and change in the new economy.
Web-Based Infrastructures
A 4-D Framework: Maximize the value of your next Web-centered initiative.

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