IT Management Consulting Services

• IT Assessment
  The objective of the IT Assessment is to take a high-level (5-20 day) snapshot of your IT organization. The focus will be on people, process and performance.
• IT Strategy Workshop
  The Strategy Workshop is designed to assist you to quickly address people, process and performance challenges through a comprehensive three-day process. The objective is to develop a roadmap with key milestones and ownership.
• Interim CIO or IT Executive
  Harris Kern can fill the role on a part-time or temporary basis while helping you develop a long-term solution.
• IT Expert Guidance and Strategic Planning
  Harris Kern can help you with best practices, leadership coaching, process implementation and overall structure to build a high-performing organization.
• IT Service Providers – Accelerate Your Sales Cycle Workshop (Selling To The CIO)
  There are hundreds of IT Service Providers that have been effective at selling technology solutions at the middle-management layer within the IT organization. Given today’s economy and the fact that the products you offer may have become a commodity based on price, you may be looking for a way to differentiate your organization from your competitors in a professional and effective manner.

			IT Automation The Quest for “Lights Out”: Data center automation in distributed environments.
			CIO Wisdom Best Practices from Silicon Valley’s Leading IT Experts
			IT Services Costs, Metrics, Benchmarking, and Marketing: Delighting IT customers: your real-world, start-to-finish guide
			CIO Wisdom II More Best Practices from Leading IT Experts
			IT Architecture Toolkit Less theoretical, more practical approach to developing and implementing enterprise architecture.
			IT People Doing More with Less. Best practices for managing the people within the IT organization.
			Data Warehousing Architecture and Implementation: A start-to-finish process for deploying successful data warehouses
			Building Professional Services The Sirens’ Song: A comprehensive guide to creating a professional services organization
			IT Problem Management The complete “best practices” guide to IT problem resolution.
			IT Organization Building a World-Class Infrastructure.
			IT Web Services A Roadmap for the Enterprise: Architectures, platforms, roles, business models, and deployment realities.
			Software Development Building Reliable Systems.
			IT Production Services Building Competitive Advantage: Describes one of the most important functions of an IT infrastructure
			Managing IT as an Investment Partnering for Success: Maximizing the value of technology—and the success of your IT organization.
			High Availability Design, Techniques and Processes: The complete how-to guide for maximizing availability of enterprise systems
			IT Systems Management Design, Implement, and Manage World-Class Infrastructures.
			Technology Strategies Managing technology, value, and change in the new economy.
			Web-Based Infrastructures A 4-D Framework: Maximize the value of your next Web-centered initiative.